Dispatch Clerk (Wed, Thu, Fri 4:30PM-6:00AM)

Overview: • To provide administrative support for dispatchers and ensure paperwork for on time deliveries Wednesday thru Friday 4:30pm-6am Responsibilities: • Enters driver names and pertinent information into both CAMS and Mainframe • Supports workflow through contact of drivers with changes to scheduled trips • Creates trip changes to scheduled runs; printing and assembling trips after loads are released from the warehouse • Calls drivers about dispatch leaves and customer delivery ETA.
• Matches backhauls with trips and ensure stops are accurately communicated with the driver • Initiates backhaul changes as needed for the least out-of-route miles and best return revenue monies.
• Attaches mail to designated loads • Trains new employees as needed on both Cam and Mainframe.
• Provides support to dispatchers in Cam and Mainframe • Answers phone calls from customers, research a solution or forward to the appropriate person for assistance Qualifications: • Beginning to intermediate Word and Excel skills • Ability to multi-task • Strong customer service skills