Bilingual Patient Check In (Tate 2)

Bilingual Patient Check-In/Check-Out *_REPORTS TO_* Administrative Supervisor/Site Manager *_EDUCATION_* High school diploma or GED required.
Completion of courses in medical terminology, business, math, English, typing, and computer classes highly desirable.
*_STATEMENT OF DUTIES_* Maintains a timely greeting, registration, and flow of patients to physicians.
*_EXPERIENCE_* Highly prefer one year of office experience in a medical office.
Will consider other combinations of work experience and settings.
*_WORKING CONDITIONS_* Works in a fast-paced, well-lit, comfort controlled medical office.
High traffic area.
Work may be stressful.
Interaction with others may be constant and interruptive.
Occasional irregular hours.
Frequent exposure to communicable disease, toxic substances, medical preparations, and other conditions common to a clinic environment.
*_PHYSICAL DEMANDS_* Requires sitting, data entry, and viewing computer screens for long periods of time; also stooping, bending, and stretching.
Occasional lifting.
Requires manual dexterity sufficient to type 40 wpm, operate a key board, calculator, telephone, copier, fax, and other office equipment as necessary.
Vision should be correctable and hearing within a range discernible to telephone/paging contacts.
*_PERFORMANCE REQUIREMENTS_* Knowledge of business office procedures.
Possess good written and verbal communication skills.
Ability to greet patients and answer the telephone in a professional manner.
Must read, understand, and follow oral and written instructions.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to establish and maintain effective working relationships with physicians, patients, employees, and public.
Always presents a professional image.
Ability to do detailed and accurate work.
Utilize time management skills.
Recognize, evaluate, solve problems, and correct errors.
Maintain productivity and work independently.
*_ESSENTIAL FUNCTIONS_* Reception of patients, responsible for greeting patients and visitors in a prompt, courteous, and helpful manner.
New Patient * Provides patient a registration form if needed OR * Verifies patient completed online forms are accurate * Advises patient to fill-in form completely.
* Offers to assist with paperwork if necessary.
* Checks form for completion when patient returns to window.
* Assures appropriate demographic and financial information are collected to include: - social security number - employer - birth date - responsible party for payment - insurance name, address, and phone numbers - insured's name, birth date - insurance policy and group number(s) - other * Obtains appropriate signatures on forms.
* Obtains a scanned, legible copy of insurance card.
* Accurately enters data into computer.
* Attaches charge sheet to chart.
* Collects any monies owed identified by insurance verification or in computer system.
* Places chart with charge sheet in proper physician's box for medical assistant.
Established Patient * Updates patient's demographic and insurance information if necessary * Informs patients of any financial responsibility.
* Responsible for referring "bad debt patients" to billing prior to physician contact.
_Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
_ *_MARGINAL FUNCTIONS_* * Answers telephones, screens calls, takes messages, and provides information.
* Identify for the outgoing receptionist patient charts as "no shows", cancellations", or "rescheduled".
* Enters into computer new and updated information for laser patients, hospital consults, and combines duplicate charts.
* Must attend staff meetings and in-service programs.
* Scanning * Maintains a clean, safe, and prepared work area.
* Turns on/off reception lobby lights, straightens lobby and secures front door as appropriate.
* Turns on/off computers and printers as appropriate.
* Remains in compliance with OSHA/Bloodborne Pathogen guidelines.
* Remains in compliance with OSHA/Hazardous Communication Standard guidelines.
* Trains new employees for incoming duties as requested.
* Keeps kitchen and restrooms clean and safe.
* Keeps management timely informed.
* Keeps up-dated on all pertinent information affecting job and patient care.
* Performs other duties as requested.
*_Note_ * _Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.
Duties, responsibilities and activities may change at any time with or without notice.
_ _We are an equal opportunity employer_ _Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
_ Job Type: Full-time Pay: From $16.
50 per hour Benefits: * 401(k) * Dental insurance * Free parking * Health insurance * Life insurance * Paid time off * Vision insurance Schedule: * Monday to Friday Education: * High school or equivalent (Preferred) Experience: * Patient Check In: 1 year (Preferred) Ability to Relocate: * Hickory, NC 28602: Relocate before starting work (Required) Work Location: In person