A Cloninger automotive dealership sales representative plays a critical role in the success of the dealership by helping customers find the right vehicle to meet their needs and budget.
They are responsible for building relationships, providing exceptional customer service, and meeting sales targets.
The primary roles and responsibilities of a sales representative include:
Customer Service and Relationship Building
Greet and engage with customers in a friendly and professional manner.
Build rapport with customers by actively listening and understanding their needs, preferences, and budget constraints.
Provide exceptional customer service by addressing inquiries, concerns, and requests promptly and effectively.
Vehicle Knowledge and Presentation
Maintain a comprehensive knowledge of the dealership's inventory, including vehicle features, specifications, and pricing.
Stay up-to-date on the latest industry trends, new vehicle models, and financing options.
Conduct vehicle walkarounds and presentations, highlighting the features and benefits relevant to the customer's needs.
Test Drives and Vehicle Demonstrations
Coordinate and accompany customers on test drives, ensuring their comfort and safety.
Demonstrate vehicle features and functions during test drives, answering any questions that arise.
Sales Process and Negotiation
Guide customers through the sales process, including vehicle selection, financing options, and add-on products and services.
Work with sales managers to negotiate pricing and finalize sales agreements that meet both the customer's needs and the dealership's goals.
Prepare and process sales documentation, ensuring accuracy and compliance with dealership policies and regulations.
Follow-up and Customer Retention
Maintain ongoing communication with customers after the sale, ensuring their satisfaction and addressing any concerns or issues.
Foster customer loyalty by providing exceptional service and support, ultimately generating repeat business and referrals.
Participate in dealership events and marketing initiatives to stay connected with customers and promote the dealership's brand.
Sales Targets and Performance
Strive to meet or exceed individual and dealership sales goals and targets.
Monitor personal performance and continuously seek opportunities for improvement.
Participate in ongoing training and professional development to enhance sales skills and industry knowledge.
Maintain individual monthly Total Customer unit Sales of 10
These roles and responsibilities provide a general overview of the key duties of a Cloninger automotive dealership sales representative.
Improving the Lives of our Associates, Guests, and Communities with \Just Better\ Automotive Solutions.
What Makes us Just Better? Putting our Guest First, being Trustworthy, being Accountable, having a Winning Attitude, Leading to Serve, and aways striving to be Just Better everyday.
Pay: $4000 - $12000 / month
Pay:
Commission pay
Bonus pay
Benefits:
Health insurance
Dental insurance
Vision insurance
Life insurance
Disability insurance
401(k)
401(k) matching
Employee discount
Paid time off
Referral program
Paid training
Job Type: fulltime
Schedule:
8 hour shift
10 hour shift
Weekend availability
Day shift
Night shift
Education: No education required
Work location: On-site